GoClaw

Privacy Policy

Last Updated: February 12, 2026

1. Introduction

This Privacy Policy describes how Dima360Marketing LLC ("Company," "we," "us," or "our") collects, uses, and shares information when you use GoClaw ("Service"). By using the Service, you agree to this Privacy Policy.

Contact: hello@goclaw.ai

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name (if provided), password
  • Payment Information: Processed by Stripe; we receive only last 4 digits and expiration
  • Configuration Data: AI settings, channel integrations, API keys (encrypted)
  • Support Communications: Emails, chat messages, feedback

2.2 Information Collected Automatically

  • Usage Data: Features used, actions taken, timestamps
  • Log Data: IP address, browser type, device info, pages viewed
  • Instance Data: Resource usage, uptime, error logs

2.3 Information from Third Parties

  • OAuth Providers: Email and profile info from Google (if used for sign-in)
  • Payment Processor: Transaction status from Stripe

2.4 Information We Do NOT Collect

  • Your AI Conversations: We do not access, read, or store conversations between your AI and its users
  • Your API Keys (unencrypted): Keys are encrypted at rest; we cannot read them
  • Sensitive Personal Data: We do not request health, financial, or government ID information

3. How We Use Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Send transactional emails (receipts, alerts, updates)
  • Respond to support requests
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Analyze usage trends (aggregated, anonymized)

We do NOT use your information to:

  • Sell to third parties
  • Train AI models
  • Send marketing emails without consent

4. How We Share Information

4.1 Service Providers

We share information with third parties who help us operate:

  • Stripe: Payment processing
  • Cloud Hosting: Infrastructure providers (servers, storage)
  • Email Services: Transactional email delivery
  • Analytics: Aggregated usage analysis (no personal data)

4.2 Legal Requirements

We may disclose information if required by law, subpoena, or court order, or to protect rights, safety, and prevent fraud.

4.3 Business Transfers

In a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any change in ownership.

4.4 With Your Consent

We may share information for purposes you explicitly approve.

5. Data Retention

  • Active Accounts: Data retained while your account is active
  • Cancelled Accounts: Data deleted within 30 days of termination
  • Backups: May persist in encrypted backups for up to 90 days
  • Legal Holds: Data retained longer if required by law or litigation

You may request data export or deletion by contacting hello@goclaw.ai.

6. Data Security

We implement industry-standard security measures:

  • Encryption in transit (TLS/HTTPS)
  • Encryption at rest for sensitive data (API keys, passwords)
  • Access controls and authentication
  • Regular security reviews
  • Secure infrastructure providers

Note: No system is 100% secure. You are responsible for keeping your account credentials confidential and notifying us of suspected unauthorized access.

7. Your Rights & Choices

Access & Portability

Request a copy of your data by contacting us.

Correction

Update your account information through the dashboard.

Deletion

Request account deletion. Some data may be retained for compliance.

Marketing Opt-Out

Unsubscribe from marketing emails using the link provided.

8. International Data Transfers

Data is processed in the United States. By using the Service, you consent to data transfer to the US. We implement appropriate safeguards for international transfers.

9. Children's Privacy

GoClaw is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your information
  • Opt out of sale of personal information (we do not sell data)
  • Non-discrimination for exercising your rights

To exercise these rights, contact hello@goclaw.ai.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

  • Access, rectification, and erasure
  • Restriction of processing
  • Data portability
  • Object to processing
  • Lodge a complaint with a supervisory authority

Legal Basis for Processing

  • Contract performance (providing the Service)
  • Legitimate interests (security, improvement)
  • Legal compliance
  • Consent (where applicable)

To exercise these rights, contact hello@goclaw.ai.

12. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or dashboard notice. Continued use after changes constitutes acceptance.

14. Contact Us

Dima360Marketing LLC

Email: hello@goclaw.ai

Website: https://goclaw.ai

For formal data subject requests, include "Privacy Request" in the subject line.